Privacy Policy

1. Information we collect

We collect personal information you voluntarily provide, such as your name, phone number, and consent preferences, when you:

• Opt-in to receive SMS communications
• Submit a form on our website
• Contact us for support or inquiries

2. Use of information

We use your information to:

• Send transactional or informational SMS messages (e.g., order updates, 2FA, appointment reminders)
• Provide customer support
• Improve our services and communication

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

3. SMS communication & consent

By opting in, you agree to receive text messages from us at the phone number you provided. Messages may include:

• Account alerts and security notifications
• Fraud alerts and verification messages (2FA)
• Reminders or updates related to your use of our services

Message frequency varies. Message and data rates may apply.

4. Opt-out & control

You can opt-out of receiving SMS messages at any time by replying:

• STOP to cancel
• HELP for more information

You may also contact us directly at [email protected] to manage your preferences.

5. Data retention

We retain your information only as long as necessary to provide services or as required by law. Your opt-in data (phone numbers, consent timestamps, etc.) is securely stored and used only to manage communications.

6. Data security

We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Contact us

If you have questions about this policy or our SMS communications, contact us at: [email protected]